HAN2X values are missing from one or more phases

HAN2X values are missing from one or more phases

Compare the HAN2X values with the phase information available directly on the AMS meter display.

  • A single-phase meter normally reports values only for L1.
  • Some installations or meter configurations do not monitor every phase.
  • HAN2X cannot create phase values that the meter does not transmit.

If the meter display shows a phase that is consistently missing from HAN2X, send a debug report from the HAN2X Help page and include the meter manufacturer and model.